Explore the World of Dilmah
Dilmah Family
Dilmah in Hospitality and Food service
Integrity & Ethics
Dilmah Tea Inspired
Leisure and Hospitality
Knowledge & Training
Online Shop
Select A Country/Region
Sedex Members Ethical Trade Audit (SMETA)
Sedex Members Ethical Trade Audit (SMETA) is one the most widely used social audit programmes , providing a compilation of best ethical audit techniques . It provides a globally -recognized way to assess responsible supply chain activities, including labour standards , health and safety , the environment and business ethics. SMETA has been developed by the Sedex Stakeholder Forum (the SSF) and designed for suppliers to share one audit with multiple customers, meeting multiple customer requirements and reducing duplication in ethical auditing.
Each SMETA audit carries a unique reference code to ensure the SMETA audit is appropriately validated.
Dilmah was audited by SGS in accordance with SMETA Best Practice Guidance and SMETA Measurement Criteria, covering four pillar audit requirements which included Labour standards, Health & Safety, the Environment and Business ethics.
The scope of this ethical audit was against the ETI Base Code, Universal rights covering UNGP, Management systems & code implementation, Responsible recruitment, Entitlement to work & immigration, sub-contracting, the Environment and Business Ethics .
Laboratory Accreditation for Chemical and Microbiological Analysis
Quality, Food Safety and Environmental Management System certificates
Organic Certifications
Organic certification
to Regulation (EC)
No 834/2007 and
Regulation
(EC) No 889/2008.
For Founder
Doctor of Science - 2019
Dilmah Tea Founder Merrill J. Fernando has been capped as a Doctor of Science by Massey University in New Zealand
Deshamanaya - 2019
Dilmah Founder, Merrill J. Fernando was bestowed with the “Deshamanaya” title at the National Honours Ceremony presided by President Maithripala Sirisena
Most Admired Leader - 2018
Dilmah Founder Merrill J. Fernando honoured by the International Chamber of Commerce as one of the 3 Most Admired Leaders in Sri Lanka
WACS Lifetime Achievement - 2018
Dilmah Tea Founder honoured by World Association of Chefs’ Societies with Lifetime Achievement Award
Passionate list of Sri Lankans - 2017
Dilmah Founder, Merrill J. Fernando recognized by Business Today in the ‘Passionate 2017’ list of Sri Lankans
Lifetime Service award - 2017
Lifetime Service Award for Dilmah Founder, Merrill J. Fernando at National Tea Awards 2017
FIRST Award for Responsible Capitalism - 2016
Merrill J. Fernando honoured with FIRST Award for Responsible Capitalism for improving the lives of underprivileged children and deprived communities. Dilmah Founder receives the Award from Rt Hon Philip Hammond MP Chancellor of the Exchequer
Honoured Citizen - 2016
Merrill J. Fernando felicitated as ‘Honoured Citizen’ by Colombo Municipal Council
Global Businessman - 2016
Merrill J Fernando named Global Businessman at the Sri Lankan of the year Awards
Oslo Business for Peace - 2015
Dilmah Founder Merrill J. Fernando honoured with Oslo Business for Peace Award
For Brand
Product of the Year: Australia - 2021
Dilmah’s Inspirations wins the Australian consumer award for Product of the Year 2021
BCCA - 2020
Dilmah Bags Best Corporate Citizen Sustainability Award 2020
Great Taste - 2020
Dilmah Elixir ranked in Great Taste Awards, UK
Forbes - 2020
Dilmah has been listed in Forbes’ “Best Under A Billion 2020” in the Asia-Pacific region
Most Trusted Brand - 2020
Dilmah awarded ‘Most Trusted Brand’ Australia
Most Trusted Brand - 2020
Dilmah awarded ‘Most Trusted Brand’ New Zealand
Product of the Year: Australia - 2019
Dilmah’s Natural Infusions wins the Australian consumer award for Product of the Year 2020
MEPA Award - 2019
Marine Environmental protection Authority (MEPA) of Sri Lanka recognised Dilmah’s dedication to Marine Conservation and Coastal Area protection with an award to Dilmah Founder, Merrill J Fernando
Most Admired Company - 2018
The Most Admired Company Awards” by The International Chamber of Commerce of Sri Lanka (ICCSL), the Chartered Institute of Management Accountants (CIMA) and the Daily Financial Times
Most Globally Outreached Brand in Sri Lanka - 2018
Dilmah was presented the “Most Globally Outreached Brand in Sri Lanka” at the Presidential Export Award, presented by H.E. Maithripala Sirisena, the MoDSIT and the EDB
Interbrand - 2017
Interbrand recognizes Dilmah as one of the best-performing brands in 2017
SOT WACS - 2016
Dilmah’s School of Tea receives World Chefs certification
Peoples Awards - 2007
Dilmah wins People’s Export Brand of the year at the SLIM-Nielsen Peoples Awards
Superbrand - 2007
Dilmah Awarded Superbrand
Brand with a Conscience - 2005
Dilmah receives Brand with a Conscience recognition from Medinge Group
Product of the Year: Australia - 2021
Dilmah receives Presidential Merit Award for its contribution to the preservation of the environment